Multi-Instance Management Platform for ServiceNow
Zurich Insurance deploys ServiceNow releases 5X faster with xtype
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Zurich, like most companies, has adopted DevOps and Agile methodologies. It became apparent that those principles needed to be applied to their ServiceNow development efforts.
However, many of the DevOps tools and metrics these days are still focused on file-based architected applications, not platform-built use cases like ServiceNow update sets, plugins, scripts, apps, and more.
Zurich adopted xtype to shrink its growing backlog, deliver value more quickly and shorten its cloning windows.
Real-world solutions for critical challenges
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Streamline operations with our core products
A platform for managing large-scale ServiceNow environments, offering tools for governance, performance monitoring, and efficiency.
A visual interface for managing and monitoring ServiceNow instances, providing real-time insights to optimize administration and decision-making.
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Got questions? We've got answers.
1. Visibility:
•Offers real-time insights into all instances, including plugins, apps, update sets, update set batches, and ServiceNow versions.
•Identifies inconsistencies and enables single-console remediation, reducing reliance on error-prone manual processes like spreadsheets.
2. Governance:
•Introduces granular permission controls and immutable audit trails for change logs.
•Ensures compliance with internal policies and regulatory standards while minimizing risks of human error.
3. Automation:
•Automates synchronization, deployment, release packaging, and cloning. •Features like Zero-Touch Deployments and Smart Syncing streamline workflows, reducing manual intervention and improving efficiency by up to 10x.
xtype reduces chronic delays in ServiceNow operations through its Multi-Instance Management Platform, which tackles the core challenges causing delays by automating and streamlining processes across ServiceNow instances. By eliminating manual bottlenecks, ensuring consistency, and embedding governance, xtype transforms ServiceNow operations into a streamlined, delay-free process, allowing teams to innovate faster and meet business objectives more effectively.
xtype Enterprise transforms ServiceNow operations by delivering real-time multi-instance visibility, automation, and governance, enabling organizations to innovate faster and operate more efficiently.
1.Real-Time Visibility: Provides a unified view of update sets, scoped apps, and plugins across all ServiceNow instances, enabling teams to quickly identify and remediate inconsistencies without manual tracking.
2.Controlled Synchronization: Automates instance synchronization, reducing collisions, eliminating the need for frequent cloning, and ensuring production-like consistency across environments.
3.Zero-Touch Deployments: Accelerates deployments by automating workflows with integrated quality gates and security scans, achieving up to 5x faster release speeds while ensuring compliance.
4.Release Packaging and Scheduling: Bundles update sets, apps, and scripts into reusable, traceable packages with automated scheduling, simplifying production releases and eliminating spreadsheet management.
5.Enhanced Governance: Offers granular permission controls, immutable audit trails, and compliance automation to reduce risks and simplify audits.
6.Efficiency and Cost Savings: Reduces downtime and manual effort with automated processes, empowering teams to focus on innovation and shrinking backlogs.
xtype ensures compliance and regulatory alignment by embedding governance into its platform. It automates policy-driven processes, enforcing quality and security standards during synchronization, deployments, and release packaging. Immutable audit trails provide tamper-proof records and on-demand reporting for audits, while real-time visibility across instances highlights discrepancies and governance risks proactively. Granular, role-based access controls limit changes to authorized users, reducing the risk of violations. Built-in approval workflows streamline adherence to internal and external standards. These capabilities minimize manual effort, simplify audits, and ensure all updates and configurations meet compliance requirements, reducing risks and enhancing regulatory adherence effortlessly.
xtype Enterprise is a full-scale product with governance and automation, while xtype View is a free, visibility-focused tool for spotting and fixing inconsistencies across ServiceNow instances.
